Lauren Moreno, D.V.M
Veterinarian/Owner
Dr. Moreno grew up in a small town in western New York. While in graduate school studying to be an audiologist, Dr. Moreno worked at a veterinary clinic, which was always her true passion. She could never seem to tear herself away from the veterinary clinic or the animals and after three and a half years in audiology, she returned to school to take prerequisites for veterinary school.
Dr. Moreno’s advanced degrees include a B.A. in Biology and a M.S. in Audiology. She graduated and received her D.V.M. from North Carolina State University College of Veterinary Medicine in 2004. Her special interest in veterinary medicine is neurology. Dr. Moreno receives great satisfaction from witnessing the bond that develops between humans and their pets.
Dr. Moreno shares her home with her goldendoodle named Murphy, two cats named Romeo and Little Pete, and a red-eared slider named Theo.
Annie Custer, D.V.M.
Dr. Custer grew up on a beef and Christmas tree farm in rural West Virginia. Most of her best childhood memories revolve around the animals which she helped take care of on the family farm. It was her grandparents who passed their love and respect for animals and devotion to the farm onto her.
Dr. Custer's veterinary career started when she began volunteering for the local veterinarian while she was in grade school. She started in the kennels and in 1981 finally achieved her dream of going to veterinary school.
Dr. Custer graduated from the University of Georgia in 1985. She has practiced in Georgia, Montana, West Virginia and Massachusetts. She has enjoyed practicing both large and small animal medicine.
Since moving to New England in 1992, Dr. Custer has focused on small animal medicine. She has a special interest in dentistry, surgery and nutrition. She enjoys a close working relationship with her clients and feels an informed owner can help her make the best decisions for their precious companions.
Dr. Custer shares her life with her two beagles, Rudy and Randy; three cats, Oliver, who was adopted from People for Animals League, and Whiskers and Kibbles, who were rescued as feral kittens. Her life would not be complete without the love, compassion and understanding from her husband Ed and her two sons, Taylor and Patrick.
Allie Kulow D.V.M.
Dr. Allie, as she prefers to be called, graduated from The Ohio State University in 1996 and has been practicing in NY and MA ever since. After completing an internship in Small Animal Medicine and Surgery in 1997, she continued to work as an associate veterinarian in Rochester NY. Throughout the years, she developed professional interests in veterinary behavior, shelter medicine and internal medicine.
Dr. Allie relocated to MA in 2016 with her husband, two Border Collie mixes and a couple of cats. She is very excited to be part of the HVC team!
Julie Sullivan
Practice Manager
Julie was born in Vermont and came from a long line of farmers. Caring for animals large and small was instilled in her from a young age. Julie followed her first passion and obtained an Associate's degree in Early Childhood Education. After twenty-five+ years of working in the field, Julie made a career change when she was offered the opportunity to work in the veterinary field. Julie is compassionate and understands the importance of the relationship between clients and their pets.
In 2021, Julie brought her business management skills to HVC as the Practice Manager. Her goals are to continue to learn as a leader, and support our team, clients and patients.
Julie shares her home with her husband, Michael, and their three cats, Mittens, Falina and Willow. In her spare time, she enjoys gardening, camping, reading and going to the beach.
Amy Boulette
C.V.T.
Amy has worked at HVC since September 2013. She became a Certified Veterinary Technician after graduating from Becker College in 1995. She has worked in several different small animal clinics, but has especially enjoyed the clientele and animals at HVC.
When not working, Amy likes to garden, go canoeing or kayaking, and has even tried beekeeping. Amy has three dogs, one cat, chickens and fish.
Jenn Haggett
C.V.T.
Jenn works at HVC part time, her full time job being at Veterinary Dental Services, LLC in Boxborough. Jenn graduated from Becker College and has been a Certified Veterinary Technician since 1999. She likes the opportunity to stay in general practice while also serving your pet's specialized dental needs.
Jenn shares her home with multiple dogs, cats, chickens and fish. In her spare time she likes to canoe and go fishing.
ANDREA KENDALL
C.V.T.
Andrea's true passion has always been animals and veterinary medicine. She has been working in veterinary medicine since graduating from UMASS with a Bachelor's degree in Animal Science with a pre-veterinary emphasis. In 2013, she passed her Certified Veterinary Technician exam. Her background includes an internship at Walt Disney's Animal Kingdom as well as a certificate in biologic manufacturing.
When not at work, Andrea enjoys spending time with her family, being outdoors, and reading. She shares her home with her three fur-children; her dog, Hobbs, and her two cats, Alouise and Nomar.
Jill Van Hoven
Technician
Jill has worked in the veterinary field for many years. She attended Becker College to study interior design only to realize that her true passion is animal care, starting her veterinary career in 1995. In 2005 she began work at HVC and remained at the practice when purchased by Dr. Moreno in 2013.
Jill shares her home with three indoor cats. In her spare time, Jill likes to read, cook, kayak and spend time with her family and friends.
Elise Smith
Technician
Elise studied veterinary medicine at Becker College. She did her internship at HVC in 2007 before becoming an employee of the clinic in 2008.
Elise is a valued employee at HVC and enjoys serving the pets and people of the Hubbardston area.
She shares her home with her black lab mix, Ozzy.
CHELSEA RICHARD
Technician
Chelsea has been in the veterinary field for several years. She started out working at a doggy daycare where she immediately realized her passion for animal care. She is currently enrolled in the Penn Foster program and is working her way towards becoming a Certified Veterinary Technician.
Along with her husband, she shares her home with their dog, Hunter, and cat, Moose.
GINA RUUD
Technician
Gina has worked in the veterinary field since 2004 in both general practice and emergency medicine.
In her free time, when she is not working as a Registered Nurse or a Veterinary Technician, she enjoys four-wheeling, camping and relaxing.
Gina lives in Hubbardston where she was born and raised and has many animals including dogs, cats, chickens and goats.
Kayla Bates-Caplan
receptionist
Kayla has worked in human healthcare for over a decade as both a Certified Nursing Assistant and Registered Nurse. Once she embraced her desire to work with animals, Kayla left the human medical world for the animal health field. She joined HVC in 2021 and has enjoyed getting to know our wonderful clients and patients.
In her free time, Kayla likes reading, spending time with her family, and hiking with her two dogs, Indie and Daisy.
Charlyne Wilder
Receptionist
Charlyne always enjoyed being around animals as well as working with the public. As a child, her family included birds, dogs and even a chipmunk which her mother trained. She was delighted when the opportunity presented itself to join the staff at her local vet years ago. She initially became a part of HVC as a receptionist in 2005.
Charlyne shares her home with her dog, Timmy.
Christine McKelvie
Receptionist
After raising her children and working many years in retail and pharmacy, Christine joined the HVC team in 2013.
In her free time, she enjoys walking, hiking, reading, and spending time with her family. She also enjoys music, especially when it's performed by her sons, Josh and Jake!
Christine shares her home with her husband, Brian, her daughter, Joely, and two dogs, Mabel and Molly.
Joely McKelvie
ASSISTANT
Joely has worked at HVC since 2020. Her duties include assisting the doctors and technicians as well as helping out at the front desk.
Joely is a high school senior in a dual-enrollment program, working towards earning her high school diploma and Associate's degree in Biology.
In her free time, Joely enjoys hiking, listening to music, and playing with her two dogs, Mabel and Molly.